Nobody owns updates
The original developer has moved on and updates are postponed until something forces the issue.
Website Development · Maintenance
Website maintenance services that keep your site updated, backed up and secure
We keep your website updated, backed up, monitored and secure, and we handle the small changes your team needs. Most problems get caught early instead of being discovered by customers.
What is Website Maintenance?
Website maintenance services are the ongoing work of keeping a live website secure, functional and current after launch. That includes applying software updates to the CMS, themes, plugins and dependencies, running and testing backups, monitoring uptime and security, fixing bugs, renewing certificates and making small content or layout changes. Regular maintenance usually costs less than recovering from a hacked, broken or abandoned site.
Websites don't stay finished. WordPress, plugins, PHP versions and JavaScript libraries release updates constantly, many of them security fixes. When nobody owns those updates, sites fall behind, become vulnerable, and eventually an update breaks something or an attacker finds the gap. Backups that were never tested turn out to be missing on the day they're needed.
What happens when no one maintains a website
Updates that break the site
Applying updates straight on production occasionally breaks layouts, forms or checkout.
Backups nobody has tested
Backups exist on the same server as the site, or haven't been restored even once.
Small requests pile up
Content changes and minor fixes wait weeks because there's no one to send them to.
Our Website Maintenance service
Tested updates
CMS core, theme, plugin and dependency updates applied on staging first, checked, then deployed to production on a regular schedule.
Backups & restore testing
Automated database and file backups stored off-site with defined retention, and test restores on request.
Security monitoring
Malware and file-change scanning, vulnerability alerts for installed components, login protection and firewall rules.
Uptime & health monitoring
Uptime checks, SSL and domain expiry alerts, and error log review, with broken-link and form checks on the Standard and Pro plans.
Small changes & bug fixes
Content edits, new pages from existing templates, minor layout tweaks and bug fixes under an agreed monthly allowance.
Monthly report
On the Standard and Pro plans, a plain-language summary of updates applied, incidents handled, backups verified and recommendations.
Included capabilities
- Staging-first update workflow
- Off-site backups with retention policy
- Test restores on request
- Uptime and SSL expiry monitoring
- Malware and file-integrity scanning
- Vulnerability alerts for plugins and dependencies
- PHP and server software compatibility checks
- Form and checkout functional checks
- Monthly allowance for small changes
- Plain-language monthly report
What Website Maintenance changes for your business
Fewer emergencies
Regular updates and monitoring catch problems before they become outages or breaches.
Recoverable by design
Tested off-site backups mean a bad day is usually a restore, not a rebuild.
One place for requests
Small changes and fixes go to a team that already knows your site.
Longer site lifespan
A maintained site stays compatible with current software and lasts longer before needing a rebuild.
Where it makes the biggest difference
Sites without a developer
Businesses whose site was built by someone no longer involved and who need a dependable owner.
Online stores
WooCommerce and Shopify stores where a broken checkout or outdated extension costs sales directly.
Recovering from an incident
Sites that were hacked, defaced or broken by an update and need cleanup plus ongoing protection.
Marketing teams needing a hand
Teams that need small page and content changes done reliably without hiring in-house.
How a maintenance engagement runs
We stabilize your site first, then keep it on a steady, predictable schedule.
Onboard
Access, inventory of software and plugins, and a baseline health and security check.
Stabilize
Fix urgent issues, remove abandoned plugins and set up backups and monitoring.
Maintain
Scheduled updates via staging, with monitoring running continuously.
Respond
Incidents and change requests handled through one channel with clear priorities.
Report & review
Monthly reports and periodic recommendations for larger improvements.
What it connects to
Website Maintenance
- WordPress and WooCommerce
- Shopify stores (theme and app upkeep)
- Next.js and custom websites
- Odoo Website
- Uptime monitoring services
- Off-site backup storage
- Cloudflare and other CDNs
Built with
Security, quality and scale
Patch management
Security updates for core, plugins and dependencies prioritized and applied promptly after testing.
Access hygiene
Admin accounts reviewed, unused users removed and two-factor authentication enforced.
Malware response
Detection, cleanup and hardening if the site is compromised, with the root cause investigated; work beyond your plan's hours is quoted first.
Capacity watch
Resource usage and error logs reviewed so hosting limits can be raised before they cause downtime.
What working with us looks like
Staging before production
We test updates on a copy of your site, so maintenance itself is unlikely to cause outages.
We build what we maintain
Our developers work on WordPress, Shopify, Odoo and custom code, so fixes are done properly, not patched around.
Transparent reporting
You see exactly what was updated, checked and fixed each month.
Server skills on hand
Hosting, PHP versions and server configuration are within our team's scope too.
What it costs
Fixed fees with the scope written down, invoiced in advance, and any minimum term stated up front.
Related services, technologies and industries
Sources and further reading
Official documentation and guidance if you want to read more about this topic.
Website Maintenance: questions we hear most
What does a website maintenance plan include?
A website maintenance plan typically includes software updates, off-site backups, security and uptime monitoring, bug fixes and a monthly allowance for small changes. Our care plans start from $49 a month, and the Standard and Pro plans include a monthly report of what was done.
How often should a website be updated?
Security updates should be applied as soon as they've been tested, and routine updates on a regular schedule, commonly weekly or monthly depending on the site. Stores and sites with many plugins generally need more frequent attention.
Can you maintain a website someone else built?
Yes. We start with an onboarding audit to understand how the site is built, document what we find and fix urgent issues before regular maintenance begins.
What happens if our site gets hacked?
We restore from a clean backup or remove the malicious code, close the vulnerability that was used, rotate credentials and harden the site. We also explain what happened and what changed to prevent a repeat. Cleanup beyond your plan's included hours is quoted before we start.
Do you maintain Shopify stores?
Yes, though the work differs from self-hosted sites because Shopify manages platform updates and hosting. For Shopify, maintenance focuses on theme updates, app reviews, broken-link and checkout checks, and small changes.
Is speed optimization included in maintenance?
Maintenance keeps performance from degrading, for example by removing unused plugins and monitoring errors. In-depth Core Web Vitals work is a separate website performance optimization engagement.
Next step
Get a website health check
Give us your site URL and platform. We'll check updates, backups and security and tell you what a maintenance plan should cover.